Dee Roche

Dee Roche is Vice President of Global Marketing at Eptica.


Dee is Vice President of Global Marketing, at customer interaction management software vendor Eptica. Acknowledged as a thought leader in customer service and customer experience, she has a deep understanding of delivering best practice across the sector. This has developed from 14 years working within the customer service technology industry, as part of a 27 year career in technology marketing. As an industry commentator Dee often appears in the customer service and social media press.