Why glances could become valuable commodities
Business Intelligence (BI) estimates that the global wearables market will grow 35% over the next five years, reaching 148m shipped units annually by 2019 – up from 33 million units shipped this year. BI expects the smartwatch segment to grow from 59% of the total wearable device shipments this year to 70% by 2019.
With this increase we’re sure to see more small screens positioned at arm’s length from view, vying for the world’s glances. Glances that are looking at things like the time, an e-mail, a text or the latest stock update. It’s conceivable we’ll be checking our smartwatch hundreds of times each day, much like our smartphones, which rack up some 150 of our glances every day, according to research published by Kleiner Perkins Caufield & Byers.
As technology aligns with the lifestyle needs of savvy consumers, going ‘small’ is the next obvious big shift which will undoubtedly give brands and advertisers a new way to engage consumers. Every new screen represents a way for advertisers to reach consumers with a message. But all these screens also bring new challenges for marketers keen to tap into the opportunity. People must be able to quickly and accurately read what they see in mere milliseconds – no matter how small the screen. Anything less is a failure. Legibility – with quick glances is mind – is key to winning in the wearables space. So, before brands and advertisers embark on the next big frontier of reaching consumers, they need to consider just how that message will appear.
Legible type
Brands and advertisers need to ensure that legibility is never compromised. The text needs to be as easy to read as possible, even at the smallest sizes. Take Apple’s watch for example. It classes it as ‘the most personal device ever’, measuring either at 38mm or 42mm. That’s pretty small right? The Apple Watch uses a typeface called San Francisco, which was designed by Apple to help maximise legibility on the watch’s small display. At large sizes, the font’s slightly condensed letters take up less horizontal space. At small sizes, letters are spaced more loosely and are shaped more openly, so people can read in split-second glances. Since introducing this new font to its Watch, Apple will now make it available across all devices through its next software update, iOS 9.
There are other tech leaders such as Microsoft and Google who have also championed legibility. For example, the Open Sans font, created for Google, was designed to be highly legible in a wide range of applications. A hugely popular open source font, Open Sans garners tens of billions of views on Google Fonts on a weekly basis.
Adjustable text settings
It sounds obvious, but the writing and images that a brand uses need to be easy on the eyes, have impact, and of course, be legible. Designers need to understand a client’s ultimate objective and recognise that one size does not fit all. For smartwatches, the distance from the eyes to the wrist is governed by the length of the forearm, so the size of the text in relation to the distance from the eyes is important. With that in mind, adjustable text size settings are advised so that consumers can modify their text settings to ensure a comfortable, accurate read. For example, older people may want text to appear larger than younger consumers.
Word play
Brands must also consider the choice of words when advertising and communicating any messages on a small screen. Consumers expect that the message of an ad to be apparent at a glance with little or no work on their part. Lengthier words take longer to read. By using short, effective words, a brand can shave off seconds from the time it takes to communicate. If a word appears frequently, the reader will understand it faster. The challenge for every advertiser is how to grab that competitive edge, using the right words, while staying true to the brand’s personality and tone of voice.
Building brand personality
An advertiser must keep in mind that the type needs to reflect the brand’s personality. Is it corporate or quirky? Is it curves or straight lines, bold letters or something more subtle? Although it’s critical for the type to be legible on small screens, it still needs to speak with the brand’s voice. Southwest Airlines unveiled a rebrand last year featuring a customised, brand identity typeface – Southwest Sans – that’s warm in tone and aims to speak with an authentic, human voice. The new Southwest Sans typeface was also designed with open forms and simplified shapes to make it easier to take in words at a glance.
Glancing into the future…
So what does all this mean? We’re likely to see glances become more valued and recognised as a precious commodity. Maybe through sensor technology that monitors eye movements, digital screens could draw glances to specific areas of advertising, where advertisers might bid a higher price for the reader’s attention. Conceptually, this is quite similar to the methods used to sell digital advertising today. It’s important that advertisers and brands today become well equipped to make the best typographic decisions to successfully balance aesthetic appeal and performance – and make the most of consumers’ darting attention.
In future, marketers need to ensure, that glance by glance, the power of a brand – along with the consumer’s thirst for information – cuts through the ever-increasing volume of information. In this way, glances may very well become the new currency of the age.
